Unable to pay using GCash card - Check if your GCash wallet balance is enough to cover the total amount.GCash card is not being accepted by a merchant for your payment - Please submit a ticket here.If it still hasn't shown up, please contact the merchant
Our payment networks (MasterCard and Visa) usually provide partner merchants with 7-15 days to settle these transactions. You may check your GCash app inbox or transaction history after a successful purchase using your GCash card.ĭisputes and refunds should be addressed to the merchant directly. TPP: Status of the transaction: O: 0. Until payment is settled it progresses through different states of a transaction. You can use your linked GCash cards to pay for purchases from merchants that accept GCash cards.Ĭomplete payments with your GCash card via: